The training commenced at 9 AM when Managing Director Nsengiyumva Jeremie officially welcomed the trainees.
Over the day they received training in different units such as Customer Care, Good Service and Professionalism from trainers Umuhire Yvette, Nsengiyumva Jeremie, Bagamwabo Octave and Paul Lüdemann. Another unit was conducted by Mr Gasana, a Bajeruwa-certified service provider.
After completing the training, each participant took a written test in order to check their understanding of different service-related issues from the units. After the evaluation the trainees who succeeded were presented with the Bajeruwa Certificate of Good Service.
Nine of the certified participants are going to be immediately employed with a Bajeruwa partner, the others are to receive a job very soon.